Sustainability Agents is an enterprise that aims for more-than-profit. At its core lie the competence, creativity and sheer hard work of its agents, network partners and supporters. We rely on our diverse and global network of experts who are at the cutting edge of improving working conditions in global supply chains.
At SUSA, we are passionate about sustainable solutions. Our flat hierarchy and diverse team is key for our outstanding work.
We channel our motivation, dedication and energy into exciting, challenging and meaningful work that creates positive impact. Action Learning is not only important in our trainings but also in our office life. We see personal growth as a key success factor for a high performing team. Instead of having a rigid hierarchical structure, we are organised as self responsible teams. Each of us performs different roles which fit our personal strengths and fields of interest. This means that someone who manages a client project can, at the same time, work in the business development team that is led by someone else. This organisational structure ensures an effective and flexible operation as well as personal growth of our employees. As consultants, we travel to exciting places, assume high levels of responsibility and have lots of room to implement our own ideas. When not abroad, we enjoy our office location in the dynamic and vibrant neighbourhood of Kreuzberg in Berlin.
Implementing training or consulting projects –especially abroad– can sometimes involve long working hours and a high-stress environment. To balance this, our consultants’ travel time is limited to max. 40% of their working time. A healthy work-life-balance is important to us – at SUSA we enjoy flexible working hours and six weeks of paid leave per year. In addition, overtime hours are paid and employees are encouraged to reduce overtime hours. Even though we are a small consulting firm, we strive to be a family-friendly and supportive employer that encourages parental leave and offers part-time working models.
Vision & Mission
We are a consultancy and service provider that focuses on improving social, environmental and economic conditions in the global supply chain to make a positive long-term impact on the world we live in.
Our vision is to generate a positive long-term impact on the world we live in. We see ourselves as drivers for global change. We believe in a world where everybody has the chance to live a decent life.
Through inclusive approaches and innovative tools, we help our clients to continuously improve working conditions, the environment and economic performance along their global supply chains. Our approach tackles the global challenges for what they are: hyper-complex interrelationships, intransparent connections and intercultural challenges. This gives us the opportunity to find sustainable solutions to these challenges and generate a notable impact together with our clients.
Our approach is to build on participatory methods to create joint decisions with our partners. We are a social enterprise that aims for more than profit. At our core lie the competence, creativity and dedicated work of our employees, partners and supporters. We rely on our diverse and global network of experts who are at the cutting edge of improving the global supply chains. Our expertise in consulting and capacity development services is based on more than 15 years in the field, in which we have worked in nine countries and reached more than 700 factories with our approach. Our clients have included some of Europe’s largest retail and industrial firms.
The journey from a radical ideas to worldwide impact.
Sebastian Siegele had been working in the field of social sustainability for over a decade when he decided that a new approach was needed. His strong belief in the power of dialogue and participation to generate positive change resulted in the creation of SUSA in 2005.
SUSA pioneered the use of worker-manager dialogue in global supply chains as a way to improve the social, environmental and business performance of factories. The idea was radical: rather than external auditors using checklists to identify non-compliance in a factory, workers and managers together were identifying problems, prioritising these and finding joint solutions.
The results of SUSA’s signature dialogue trainings were remarkable. In some cases, managers and workers spoke to each other for the first time, and were surprised to find that they shared common ground and goals on many issues. A wide range of problems were addressed jointly – from cleaner toilets, to
fewer unexcused absences, to higher productivity, to more transparent wage calculation – and dialogue platforms were established to continuously and sustainably apply SUSA’s signature problem-solving methodology.
SUSA’s strength and success lies in its constant innovation. We have broadened our scope: in addition to worker-manager dialogue trainings, we
deliver targeted capacity-building of change-drivers in the factory, and provide consultation and coaching to organisations for sustainable change.
Through our evolution we have stayed true to our belief that one-size-fits-all solutions do not work; instead, programmes must be tailored to address
clients’ unique needs with the ultimate goal of sustainable improvement in social, environmental and business performance.
BEYOND SUPPLY CHAINS
Living our values is very important for us. We financially support quality education for children of the Miracle Orphans Care Foundation (MOCF) in Uganda.
Since 2016, SUSA has provided quality education for eleven children of the Miracle Orphans Care Foundation (MOCF) in Uganda by financing school fees, educational material, healthcare, excursions and nutritious food. In addition, SUSA works closely with Gloria Bengo, the founder of MOCF to further develop the foundation and supports her fundraising efforts for the construction of a new orphanage for the children.
Miracle Orphans Care Foundation (MOCF) is a non-profit organisation founded in 2014. The foundation has various development programs to support and empower orphans, vulnerable children and school drop-out youths.