Our team

Sustainability Agents is an enterprise that aims for more-than-profit. At its core lie the competence, creativity and sheer hard work of its agents, network partners and supporters. We rely on our diverse and global network of experts who are at the cutting edge of improving working conditions in global supply chains.

Sebastian Sime

Managing Director

Sebastian is the founder and Managing Director of SUSA. He is a pioneer in the use of dialogue as a tool for implementing social standards in global supply chains. Over the past two decades, large numbers of suppliers from diverse sectors in 20 countries have benefitted from his expertise. His current focus is in Ethiopia where he provides extensive training and consultation services for various actors in the garment sector. He is passionate about working at the roots of the problems, on-site. He knows how to mediate industry-wide conflicts and has strong ties with relevant stakeholders.


Jenice Hartmann

Manager, CSR & Capacity Building Programmes

Jenice developed her interest and focus on sustainability and corporate social responsibility early in her career. She joined SUSA after having worked in the field of anti-corruption and compliance. At SUSA, she is responsible for managing an extensive dialogue training programme in Bangladesh.

Jenice enjoys working with international partners and has an intense drive to improve working conditions in developing countries.


Karoline Lakotta-Raeder

Manager, CSR & Capacity Building Programmes

Karoline’s core expertise lies in workplace-communication training programmes, supply-chain dialogue and economic clustering. Prior to joining SUSA, she worked at a consulting firm in Washington DC, with a focus on corporate social responsibility and trade policy. She has a strong human rights background with work experience at Human Rights Watch and the Cambodian Center for Human Rights.


Susanne Ahonen

Manager, CSR & Capacity Building Programmes

With a background in business and sustainable development, Susanne has been engaged in training programmes and consulting projects for SUSA in various industries. Her work currently focuses on Bangladesh; she previously implemented projects onsite in Ethiopia, India and Myanmar.

Susanne also loves to travel in her free time and has visited more than 50 countries.


Hannah Ringwald

Senior Consultant, CSR & Capacity Building Programmes

Hannah is passionate to contribute with her work towards a more sustainable fashion industry.  Currently she is implementing projects on behalf of SUSA in Cambodia, Myanmar and Ethiopia. Her previous work experience at sustainable fashion fairs, and as a co-founder of the association future fashion forward, she understands well the innovative approaches and consumer needs.

On a personal level, Hannah’s main points of interest are circular economy and conscious consumption.


Nadezda Slonskaya

Senior Consultant, CSR & Capacity Building Programmes

Nadya’s work at SUSA has focused on implementing social standards in the apparel sector in Georgia and developing training programs. Before joining SUSA, Nadya worked in the field of transparency in supply chains at Adelphi. Her fields of experience are business & human rights, management of multi stakeholder dialogues, and sustainability communication.

Nadya believes that social dialogue is essential in improving workers’ rights along the supply chain.


Anne Dandani

Manager, Finance & Administration

Anne is responsible for all financial and administrative issues. She has more than ten years of experience in financial controlling. With her work at SUSA she wants to contribute towards more social justice.


Laura Jungnickel

Associate Consultant

Laura has implemented training programmes in different contexts in Turkey, Myanmar and Germany. With her background in textile industry and sustainable business management she is specialised in sustainable global supply chains and developing training programmes as well as implementing them.

Laura believes that the world need companies who take their responsibility and finding new forms of organisations to face the global challenges.


At SUSA, we are passionate about sustainable solutions. Our flat hierarchy and diverse team is key for our outstanding work.

We channel our motivation, dedication and energy into exciting, challenging and meaningful work that creates positive impact. We see personal growth as a key success factor for a high performing team. Instead of having a rigid hierarchical structure, we are organised as self responsible teams. Each of us performs different roles which fit our personal strengths and fields of interest. This means that someone who manages a client project can, at the same time, work in the business development team that is led by someone else.

Implementing training or consulting projects –especially abroad– can sometimes involve long working hours and a high-stress environment. To balance this, our consultants’ travel time is limited to max. 40% of their working time. A healthy work-life-balance is important to us – at SUSA we enjoy flexible working hours and six weeks of paid leave per year. In addition, overtime hours are paid and employees are encouraged to reduce overtime hours. Even though we are a small consulting firm, we strive to be a family-friendly and supportive employer that encourages parental leave and offers part-time working models.

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Vision & Mission

We are a consultancy and service provider that focuses on improving social, environmental and economic conditions in the global supply chain to make a positive long-term impact on the world we live in.

Our vision is to generate a positive long-term impact on the world we live in. We see ourselves as drivers for global change. We believe in a world where everybody has the chance to live a decent life.

Through inclusive approaches and innovative tools, we help our clients to continuously improve working conditions, the environment and economic performance along their global supply chains. Our approach tackles the global challenges for what they are: hyper-complex interrelationships, intransparent connections and intercultural challenges. This gives us the opportunity to find sustainable solutions to these challenges and generate a notable impact together with our clients.

Our expertise in consulting and capacity development services is based on more than 15 years in the field, in which we have worked in nine countries and reached more than 700 factories with our approach. Our clients have included some of Europe’s largest retail and industrial firms.

SUSA Story

The journey from a radical idea to worldwide impact.

The Beginnings
Sebastian Sime had been working in the field of social sustainability for over a decade when he decided that a new approach was needed. His strong belief in the power of dialogue and participation to generate positive change resulted in the creation of SUSA in 2005.

SUSA pioneered the use of worker-manager dialogue in global supply chains as a way to improve the social, environmental and business performance of factories. The idea was radical: rather than external auditors using checklists to identify non-compliance in a factory, workers and managers together were identifying problems, prioritising these and finding joint solutions.

The results of SUSA’s signature dialogue trainings were remarkable. In some cases, managers and workers spoke to each other for the first time, and were surprised to find that they shared common ground and goals on many issues. A wide range of problems were addressed jointly – from cleaner toilets, to
fewer unexcused absences, to higher productivity, to more transparent wage calculation – and dialogue platforms were established to continuously and sustainably apply SUSA’s signature problem-solving methodology.

Broadening Horizons
SUSA’s strength and success lies in its constant innovation. We have broadened our scope: in addition to worker-manager dialogue trainings, we
deliver targeted capacity-building of change-drivers in the factory, and provide consultation and coaching to organisations for sustainable change.
Through our evolution we have stayed true to our belief that one-size-fits-all solutions do not work; instead, programmes must be tailored to address
clients’ unique needs with the ultimate goal of sustainable improvement in social, environmental and business performance.


Living our values is very important for us. We financially support quality education for children of the Miracle Orphans Care Foundation (MOCF) in Uganda.

Since 2016, SUSA has provided quality education for eleven children of the Miracle Orphans Care Foundation (MOCF) in Uganda by financing school fees, educational material, healthcare, excursions and nutritious food. In addition, SUSA works closely with Gloria Bengo, the founder of MOCF to further develop the foundation and supports her fundraising efforts for the construction of a new orphanage for the children.

Miracle Orphans Care Foundation (MOCF) is a non-profit organisation founded in 2014. The foundation has various development programs to support and empower orphans, vulnerable children and school drop-out youths.