PROSPERe2e® is an innovative dialogue training programme that improves worker-manager communication by teaching factories how to use dialogue tools to jointly develop solutions that improve their labour and social practices.

The PROSPERe2e® dialogue programme harnesses the available resources in the factory, such as workers’ expertise and experience, to sustainably improve social and financial conditions. In addition, knowledge transfer related to production and productivity allows the factories to enhance their overall performance.

SUSAs approach effectively improves labour conditions through innovative dialogue trainings that build capacity on the factory-level to sustainably and holistically address the root causes of precarious working conditions. It builds on our extensive experience of implementing dialogue trainings in a variety of markets.

The basis is the “7-Step Solution-Finding Cycle”, which guides participants through identifying a particular workplace problem, examining it critically, creating a joint vision for the future, and addressing the problem in a structured way.

Factories are able to independently apply the straightforward methodology, and the programme’s toolbox approach allows local trainers to tailor the training activities even more precisely to each factory.

The Principles of SUSA’S Dialogue Approach
The core principle of SUSA’s signature dialogue approach is the joint involvement of workers and managers in information exchange and decision-making processes. We believe that this is the most effective way to create improvement in working conditions. By engaging workers and managers in dialogue, we rely on their expertise to identify the most pressing problems in the factory, and their motivation and buy-in help to ensure success.

  • Collaboration
    Workers and managers learn to communicate, cooperate and establish participatory structures. The ultimate goal is to find win-win solutions.
  • Capacity
    Workers and managers address real issues from their working life during the trainings and continue to do so afterwards, independently applying the methodology towards sustainable improvement.
  • Progress
    The SUSA dialogue approach creates an opportunity to address sensitive issues such as freedom of association or harassment, where audit approaches are especially ineffective.
  • Inclusion
    The SUSA dialogue approach can engage all levels of the supply chain – from brands and importers to factories and farms – leading to improved cooperation and business relationships.