SUSA provides innovative and needs-oriented solutions for our clients’ challenges.
SUSA provides innovative and needs-oriented solutions for our clients’ challenges. We use methods from design thinking, change management, mediation, non-violent communication and coaching to develop services and products based on clients’ needs. With our agile and customer-oriented approach, we implement successful projects with a pioneering spirit. We are passionate about developing successful projects in challenging environments. Our proven success with developing lighthouse projects rests on our ability to work under uncertain, volatile and complex conditions.
Our approach builds on five main pillars which we experience as very powerful and essential for driving positive change. As driving change is always connected to behaviour patterns, our pillars put the human factor in the centre.
Giving all relevant actors a voice in identifying problems and implementing solutions is key for gaining ownership and buy-in
Real change can only be achieved when people take ownership over independently developed improvement actions
Continuous improvement is only possible with close supervision and expert support
Global challenges require thinking outside the box to develop tailored solutions
Global challenges require individual, innovative solutions which consider the complexity of global problems
Field of Expertise
In order to improve social, economic and environmental conditions certain topics need to be addressed along the global supply chains. We at SUSA developed through our hands-on approach expertise and detailed knowledge in various fields.
September 9, 2015
The ALDI Factory Advancement Project Insights & Results
SUSA manages the ALDI Factory Advancement (AFA) Project of ALDI South, which seeks to improve working conditions at textile factories in Bangladesh beyond social compliance. Two years into the project, impressive results have been achieved in numerous areas, such as health and safety, worker-manager relations and productivity.Download
October 19, 2017
Assessment of Workers’ Satisfaction and HR Structure of Factories in the Hawassa Industrial Park
The objective of the assessment is to review the HR structure, identify key labour related challenges and provide recommendations within the Hawassa Industrial Park. 14 factories in Hawassa Industrial Park were interviewed for the assessment.Download